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  Courier Services Messenger Services Order Info Why Choose CMF Delivery? News Contact

© 2009 CMF DELIVERY, INC. PO Box 86603 San Diego, CA 92138

About CMF Delivery
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Frequently Asked Questions

Whether it’s plans and specs, medical supplies, legal documents, payroll, auto parts, or any other small packages, CMF Delivery will get it where it needs to be – When you need it there. Whether it’s 1- hour, 2- hour, 4- hour, Same Day or Overnight, let CMF Delivery save you the time, the gas and the hassle.

  1. How is CMF Delivery able to provide fast, reliable same day delivery service?
  2. How can I be assured on time delivery?
  3. How do I receive up-to-the minute status notifications throughout the delivery process?
  4. How can I reach customer service?
  5. What are your hours of operation?
  6. Where do you deliver?
  7. How much does it cost to ship with you?
  8. How do I pay for CMF Delivery Same day service?
  9. What are your package weight and size limitations?
  10. What are your packaging requirements?
  11. Where do I go to drop off my package?
  12. How can I be assured my package is delivered?
  13. What happens if no one is there to receive the delivery?
  14. How do I change my delivery order?
  15. What happens if you lose or damage my package?
  16. Do you ship animals?
  17. Do you ship hazardous materials?
  18. Do you charge a fuel surcharge and what is it based on?
  19. Do you serve subpoenas?
  20. Do you pick up drawings and plans from municipal agencies and send them UPS/FED EX?

1. How is CMF Delivery able to provide fast, reliable same day delivery service?

CMF is one of the oldest and best courier and messenger services in Southern California. We have a fleet of vehicles with professionally trained drivers who know all the fastest and most efficient ways to maneuver around Southern California Freeways and roads. Dispatchers and Supervisors monitor the roadways with Internet access and GPS location. In this way, we can assure you that we will deliver your packages on time. (top)

2. How can I be assured on time delivery?

CMF Delivery 1- hour, 2- hour, 4- hour and Same Day services are backed by CMF Delivery’s Service Commitment ensuring priority access to space and on time delivery. (top)

3. How do I receive up-to-the minute status notifications throughout the delivery process?

Just call, we have direct access to the driver who is delivering your materials and we can let you know when or if it’s been delivered. (top)

4. How can I reach customer service?

Customer service representatives can be reached at 1-877-574-3726. (top)

5. What are your hours of operation?

We operate 24 hours a day, 7 days a week, 365 days a year. (top)

6. Where do you deliver?

We can deliver almost anywhere overnight in the United States using a nationwide network of couriers & messengers. For 4- hour and Same Day deliveries, we can delivery almost anywhere in Southern California. The 1-hour and 2- hour deliveries are for San Diego County. CMF Delivery also offers professional On-Board Courier service to go anywhere in the San Diego, Orange County and Phoenix Metro areas (we fly it there for you personally). For more information call us at 1-877-574-3726. (top)

7. How much does it cost to ship with you?

CMF Delivery prices start at $7.50 for overnight deliveries, however, shipment specific price quotes can be obtained by calling 1-877-574-3726. See Messenger rate chart. (top)

8. How do I pay for CMF Delivery Same day service?

CMF Delivery accepts MasterCard, Visa, and American Express or payment by phone. You may also use your CMF Delivery pre-approved account number. (top)

9. What are your package weight and size limitations?

The maximum weight per package is 70 pounds. The maximum size per individual package is 72 total inches (add the length, width and height) with no one dimension being more than 48 inches. We do have the capability to take palletized boxes. For more information, please call us at 1-877-574-3726. (top)

10. What are your packaging requirements?

Packaging must be secure and able to fully contain the contents therein. We will only accept packaging and goods that are in apparent good order, unless you have explicitly permitted otherwise. (top)

11. Where do I go to drop off my package?

You don’t have to go anywhere. We will come to your office to pick up the package. (top)

12. How can I be assured my package is delivered?

Package delivery confirmations can be obtained by phone, email or fax. (top)

13. What happens if no one is there to receive the delivery?

CMF Delivery will hold the package until the recipient is available unless authorized to leave the package without signature. Unsuccessful deliveries will incur a delivery attempt or a re-delivery charge. (top)

14. How do I change my delivery order?

If you need to change anything related to your order call 1-877-574-3726. (top)

15. What happens if you lose or damage my package?

If you had purchased an additional level of service to insure your shipment it will be covered for that higher amount. (top)

16. Do you ship animals?

No. CMF Delivery service is not available for shipping animals. (top)

17. Do you ship hazardous materials?

No. CMF Delivery does not have the necessary regulatory license to carry hazardous materials. (top)

18. Do you charge a fuel surcharge and what is it based on?

Yes, as with all delivery services whether they are large or small, the cost of fuel is integral to the operation. Calculation of the fuel surcharges can be explained here. (top)

19. Do you serve subpoenas?

No, CMF Delivery is not a process server.

20. Do you pick up drawings and plans from municipal agencies and send them UPS/FED EX?

Yes, CMF Delivery will pick up plans and drawings from city or county development departments and send them on using UPS or Fed Ex.

For more information please contact
CMF Customer Service
1-877-574-3726

Integrated Business Solutions
Courier Services
Messenger Services

 

 

We now offer LTL
Truckload Services

For more information
call 877-574-3726